Privacy Statement

Version 1.0  |  Effective: 10 August 2026  |  Australian Privacy Act 1988 (Cth) compliant

1. About This Statement

The Queensland Technical Excellence Network (QTEN), operated by Emjay Technologies Pty Ltd (ABN 99 683 863 425), is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Statement explains how we collect, use, store, and disclose personal information in connection with operating the QTEN network and website.

2. Information We Collect

From website visitors and enquirers: name, email address, phone number, and the content of enquiries submitted via our contact form. IP addresses are collected for security and rate-limiting purposes only.

From network members: name, professional title, qualifications, specialisations, employment history, contact details, LinkedIn profile, ABN/business details, professional indemnity and liability insurance details, rate cards, and capability statements.

Automatically: server logs including IP address, browser type, and pages visited. We do not use tracking cookies or third-party analytics platforms.

3. How We Use Your Information

  • To respond to enquiries and connect Clients with appropriate Members;
  • To manage Member accounts, onboarding, and portal access;
  • To administer Engagements and maintain business records;
  • To communicate network intelligence, opportunities, and updates to Members;
  • To comply with legal and regulatory obligations;
  • To protect the security and integrity of the QTEN platform.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

4. Disclosure of Information

We may disclose personal information to:

  • Other QTEN Members, where necessary to facilitate an Engagement (with your knowledge);
  • Clients, where a Member's capability or availability is relevant to a specific brief;
  • Our technology and hosting providers (CheaperDomains/Plesk — data hosted in Australia);
  • Professional advisors (legal, accounting) bound by confidentiality;
  • Regulatory or law enforcement bodies where required by law.

5. Data Security

We implement appropriate technical and organisational security measures including encrypted HTTPS connections, hashed password storage, session security controls, and access controls. No system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

6. Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Member account data is retained while membership is active and for seven (7) years thereafter for business records purposes. Enquiry data is retained for two (2) years.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your information (subject to legal retention obligations);
  • Withdraw consent to particular uses of your information.

To exercise these rights, contact us at matt@emjaytech.com.au. We will respond within thirty (30) days.

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in the first instance at matt@emjaytech.com.au. If you are not satisfied with our response, you may lodge a complaint with the OAIC at www.oaic.gov.au.

9. Contact

Privacy Officer: Matt Jeffs — Project Director, QTEN
Email: matt@emjaytech.com.au